IMG_3212 (2).JPG

Frequently Asked Questions

The Answers You Need

 

What is your return policy?

Currently I now post all orders with 1-2 days of receiving them.

If you would like your order to be dispatched faster or using a fast tracked postal service different to what we offer please message me.

All messages are answered promptly.
💕 💕 💕💕 💕 💕 💕 💕 💕 💕 💕
Please contact me within 3 days of receiving your item if there is a problem.
Returns must reach me within 14 days of delivery.
I am always happy to help with an exchange as sometimes items can fit differently on different body shapes though I do my best to give as many measurements as I can to give you a full and rounded feel for the items I carry.
Please do message with queries though before purchase if you are unsure - I will always be happy to help.
💕 💕 💕 💕 💕 💕 💕 💕 💕 💕 
Unfortunately I am unable to cover return postage costs to me for items returned for refund or exchange.
I am also unable to refund on any customs fees paid by the client to receive an order sent by me.

💕 💕 💕 💕 💕 💕 💕 💕 💕 💕 

I give the best and safest postage options with tracking on most items if you have any queries please contact me before placing an order and I will be happy to answer your questions.
💕 💕 💕 💕 💕 💕 💕 💕 💕 💕 
Even though I always go for the best most secure postage option by choice I understand that a cheaper un-tracked option is more appealing to some, if you would prefer that option please message me and I will make order adjustments for you. I can't however be held responsible for orders utilising this option once they leave me.
💕 💕 💕 💕 💕 💕 💕 💕 💕 💕 
All of my clothing garments are despatched with a clothing tag attached, if you wish to return a garment this label must still be attached to the item and in unworn condition.
💕 💕 💕 💕 💕 💕 💕 💕 💕 💕